New Location Will Support Existing Customers and Planned Growth

STOCKHOLM, April 3, 2014—Jeeves Information Systems AB (Jeeves), a provider of ERP software solutions for small to midmarket manufacturing and distribution companies worldwide, today announced that it has opened its U.S. headquarters in Austin, TX. The new office was opened to support Jeeves’ existing U.S.-based customers, as well as planned growth and expansion.

According to Jeff Tognoni, CEO of Jeeves: “Jeeves has historically been an indirect software business sold primarily through partners. However, over the years, some of our customers and prospects have expressed an interest in having a direct relationship with us. While we will continue to offer a robust partner channel going forward, this acquisition provides Jeeves with a strong direct channel capability that was not available in Sweden in the past and offers a stronger value proposition to both new and existing customers.

Jeff Tognoni, an American software entrepreneur and executive with deep experience in the international enterprise software industry, recently joined Jeeves as CEO. Tognoni has developed many successful software enterprises in the role of CEO. Most recently, he held the position of CEO at Consona, an American-based software company owned by Battery Ventures. Before its recent sale and merger with Aptean, Consona was an international vendor of SME ERP and Global 2000 CRM software and services.

The built-in tool comprises around ten standard QlikView applications, including analysis views for order intake, stock trends and financial results. Jeeves will also develop apps based on QlikView.

QlikView is one of the most attractive tools for business analysis and visualization. Up until now it has mainly been used by larger companies, but this is starting to change.

Jeeves was founded in Sweden in 1992 with the creation of Jeeves ERP—a highly customizable ERP software solution built around the idea that no two businesses are alike. From the beginning, Jeeves operated as a product-centric business, growing its customer base and brand recognition through a vast partner channel that provided both services and support to end users. By 2011, the ERP market in Sweden had further matured, and the company was experiencing single-digit growth rates. The company's leadership was looking for a new strategic approach.

This article and video on Engineering.com covers the news from Jeeves announced at Jeeves Xperience 2014, the company's annual customer and partner conference. Hear from CEO Jeff Tognoni and General Manager Daniel Göhlin on company direction, and Director of Product Management Magnus Grönvik on major product announcements, like Version 4 and Jeeves ERP Cloud. Read the article and watch the video!

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Forterro is a federation of ERP software and services companies serving small to midmarket companies around the globe. 


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ABOUT JEEVES

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Forterro

Forterro is a federation of ERP software and services companies serving small to midmarket companies around the globe. 


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When you license and install an ERP software suite, you are implementing the software as it exists at that point in time. This will be the latest version (release) that is in general availability at the time that you take delivery.

The software supplier will continue to develop the system, fixing any reported problems and adding new features and functions. Most user companies pay the developer an annual maintenance and support fee, based on a percentage of the original license cost, that funds this continued development as well as support and help desk services.

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Forterro is a federation of ERP software and services companies serving small to midmarket companies around the globe. 


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The vast majority of ERP implementation projects and installed ERP systems are successful, meaning that the company is enjoying a positive return on their investment and the system is in regular use, managing the company’s data and providing the visibility and management functions it was intended to provide. Nevertheless, some implementations do fail and some of those draw considerable notoriety in the news and social media. Unfortunately, a few big name ERP failures taint the image of the entire industry.

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Forterro is a federation of ERP software and services companies serving small to midmarket companies around the globe. 


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There has been a debate in the ERP software community for decades concerning so-called best practices. ERP sales and marketing reps will tell you that their ERP system incorporates industry best practices that you can bring into your organization to improve performance. Consultants and pundits will tell you that best practices, by the time they make it into software packages, are no longer at the cutting edge and, in fact, may only represent common practice at best, and outdated practice at worst.

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Forterro is a federation of ERP software and services companies serving small to midmarket companies around the globe. 


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